Data Protection Statement

Effective Date: 20/03/2026
Website: https://eliteselfstorage.co.uk/
Company: Elite Self Storage Ltd

1. Introduction

Elite Self Storage Ltd is committed to protecting and respecting your personal data.

This Data Protection Statement explains how we handle personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Our Role as Data Controller

Elite Self Storage Ltd acts as a data controller in relation to personal data collected through this website and in the course of providing our storage services.

3. Data Protection Principles

We adhere to the core principles of UK GDPR. Personal data will be:

  • Processed lawfully, fairly, and transparently

  • Collected for specified, explicit, and legitimate purposes

  • Limited to what is necessary

  • Accurate and kept up to date

  • Retained only for as long as necessary

  • Processed securely

4. Personal Data We May Process

Depending on your interaction with us, we may process:

  • Contact details (e.g. name, email address, telephone number)

  • Address details

  • Details of your enquiry or storage requirements

  • Identification details (if required for storage agreements)

  • Communication records (emails, enquiries, calls)

  • Transaction or account-related information

We do not intentionally collect sensitive personal data unless required and provided voluntarily.

5. Lawful Basis for Processing

We rely on the following lawful bases:

  • Contractual necessity – to provide storage services and manage agreements

  • Legitimate interests – to operate and improve our business

  • Consent – where required (e.g. marketing communications)

  • Legal obligation – for compliance with legal and regulatory requirements

6. How We Use Personal Data

We use personal data to:

  • Respond to enquiries and provide quotes

  • Set up and manage storage agreements

  • Communicate with customers regarding their storage services

  • Maintain business, financial, and legal records

  • Improve our services and customer experience

7. Data Sharing

We may share personal data where necessary with:

  • Employees and authorised personnel

  • Contractors or service providers supporting operations

  • IT and website service providers

  • Professional advisors (e.g. accountants, legal advisors)

  • Law enforcement or regulatory authorities where required

We do not sell personal data.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

  • Secure systems and restricted access

  • Data handling procedures

  • Measures to prevent unauthorised access, loss, or misuse

However, no system can be guaranteed to be completely secure.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes for which it was collected

  • Maintain records relating to storage agreements

  • Comply with legal, tax, and regulatory obligations

Retention periods may vary depending on the type of data.

10. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent where applicable

To exercise your rights, please contact us.

11. Contact Details

If you have any questions about this Data Protection Statement or how your data is handled, please contact:

Elite Self Storage Ltd
New Holder Street
Off Spa Road
Bolton
Lancashire
BL1 4SN

Telephone: 01204 398 073
Email: [email protected]

12. Complaints

If you are not satisfied with how your personal data is handled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Website: https://www.ico.org.uk

13. Updates to This Statement

We may update this Data Protection Statement from time to time. Updates will be posted on this page with a revised effective date.